Convai
  • About Oration
    call centre

    Advance your contact centre

    Take control of your contact centre operations with features designed to lower costs and help agents work more productively.

    Benefits

    The benefits of Oration

    Reduce the costs of running your contact centre while offering an improved customer experience.

    Old world vs New world

    Old world vs New world

    Traditional contact centre capabilities have become outdated. Welcome the future of contact centre technologies.

    What is Oration-icon

    What is Oration?

    A cloud-based call routing plug-in that uses AI to help your contact centre run more efficiently while delivering exceptional CX.

    Watch the Oration demo

    Watch the Oration demo

    See how easy it is to use Oration to better manage the conversations in your contact centre.

  • Features
    Advance Speech Recognition

    Advanced Speech Recognition

    Automated KYC Verification

    Automated KYC Verification

    Generative AI Assistant

    Generative AI Assistant

    Identify

    Identify

    Intelligent Call Routing

    Intelligent Call Routing

    Oration Chatbot

    Oration Chatbot

    Personalisation

    Personalisation

    Reporting Insights

    Reporting Insights

    Survey

    Survey

    Voice Verification

    Voice Verification

    Discover Oration's key features

  • Insights
    Blog

    Blog

    Learn about the latest information and trends in speech recognition technology by industry professionals and experts.

    Resources

    Resources

    Designed to help you learn more about our AI-powered contact centre technology – and how it can transform your business.

    Watch Oration demo

    Watch Oration demo

    With AI language advanced speech recognition Oration enables contact centre managers to create natural, automated voice conversations with callers that deliver quick, reliable outcomes.

    Videos

    Videos

    Watch our on-demand videos to learn about the latest generation of speech recognition technology.

    Media

    Media

    Read the latest news on products updates, partnership information and important announcements relating to ground-breaking new tech and features.

    Latest

    Legacy contact centres meet modern conversational AI

    Legacy contact centres meet modern conversational AI

  • About Convai

    Our partners

    We've partnered with leading brands to offer sophisticated conversational AI solutions.

    Our capabilities

    Oration reimagines the contact centre environment by providing a solution that overlays any system.

    Security, privacy and compliance

    We recognise the importance of handling caller data with the utmost care and efficiency.

  • Contact Us
  • About Oration
    call centre

    Advance your contact centre

    Take control of your contact centre operations with features designed to lower costs and help agents work more productively.

    Benefits

    The benefits of Oration

    Reduce the costs of running your contact centre while offering an improved customer experience.

    Old world vs New world

    Old world vs New world

    Traditional contact centre capabilities have become outdated. Welcome the future of contact centre technologies.

    What is Oration-icon

    What is Oration?

    A cloud-based call routing plug-in that uses AI to help your contact centre run more efficiently while delivering exceptional CX.

    Watch the Oration demo

    Watch the Oration demo

    See how easy it is to use Oration to better manage the conversations in your contact centre.

  • Features
    Advance Speech Recognition

    Advanced Speech Recognition

    Automated KYC Verification

    Automated KYC Verification

    Generative AI Assistant

    Generative AI Assistant

    Identify

    Identify

    Intelligent Call Routing

    Intelligent Call Routing

    Oration Chatbot

    Oration Chatbot

    Personalisation

    Personalisation

    Reporting Insights

    Reporting Insights

    Survey

    Survey

    Voice Verification

    Voice Verification

    Discover Oration's key features

  • Insights
    Blog

    Blog

    Learn about the latest information and trends in speech recognition technology by industry professionals and experts.

    Resources

    Resources

    Designed to help you learn more about our AI-powered contact centre technology – and how it can transform your business.

    Watch Oration demo

    Watch Oration demo

    With AI language advanced speech recognition Oration enables contact centre managers to create natural, automated voice conversations with callers that deliver quick, reliable outcomes.

    Videos

    Videos

    Watch our on-demand videos to learn about the latest generation of speech recognition technology.

    Media

    Media

    Read the latest news on products updates, partnership information and important announcements relating to ground-breaking new tech and features.

    Latest

    Convai launches Oration 4.6

    Convai launches Oration 4.6

  • About Convai

    Our partners

    We've partnered with leading brands to offer sophisticated conversational AI solutions.

    Our capabilities

    Oration reimagines the contact centre environment by providing a solution that overlays any system.

    Security, privacy and compliance

    We recognise the importance of handling caller data with the utmost care and efficiency.

  • Contact Us
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Welcome to the Convai Media Centre

Media

Read all the latest news around the products and services we offer, including key updates about our partnerships and important announcements relating to ground-breaking new technologies and features.

February 5, 2025

Convai launches Oration 4.6

Convai has released an updated version of its cloud-based contact centre platform: Oration 4.6. Since Oration 3.0 was released, there have been monthly feature releases that dramatically extend the capabilities, look and feel of Oration.
Learn more
June 7, 2024

Convai CEO awarded most influential CEO 2024

Dr. Mike Banbrook was recognised for leadership in AI-powered call routing and speech recognition.
Learn more
March 24, 2023

Convai launches Oration 3.0

Convai has released an updated version of its cloud-based contact centre plugin: Oration 3.0. Since Oration 2.1.1 was released in March 2021, there have been monthly feature releases that dramatically extend the capabilities, look and feel of Oration.
Learn more
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